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Door Warranties and BPIR

Guarantee of quality

TO THE BUILDER

All Parkwood doors come with a warranty:

  • Garrison Aluminium doors 10 years.
  • Resolute Composite doors 10 years.

 

Should a defect in our workmanship (other than simple maintenance of what we speak of in this guarantee) develop within the warranty lifetime, we will repair or replace the door, at our discretion. Parkwood will not consider any defects which fall within the following:

  • A warp shall not be considered a defect unless it exceeds 6mm in the door itself.

GARRISON ALUMINIUM DOOR WARRANTY

Aluminium doors have a 10-year warranty, and powder coat finishes have a 10-year warranty or longer, but this requires a certain level of care, Click here for a guide.

Parkwood’s website and brochures depict only indicative colours. Before confirming your colour choice, we suggest that you request actual samples.

RESOLUTE COMPOSITE DOOR WARRANTY

In fully exposed conditions, Resolute Composite Entry Doors are guaranteed for 10 years.
Fiberglass/resin are applied to all edges of the door, so it does not have to be painted in order to be warranted.

When painting your Duramax door, please keep this in mind:

  • Glossy colours should not be selected as they can show a slight ‘wave’ in your door.

WARRANTY PLUS

We offer a Full Cover warranty option on all of our doors!

An additional option to the Standard Warranty, which covers replacement of the door if faulty (and meets warranty conditions). With the ‘Warranty Plus Cover’, you can offer peace of mind to your clients for a low cost.

What your standard warranty covers:

  • Door repair or replacement only.

Warranty Plus offers an additional level of assurance which includes:

  • Standard door repair or replacement as outlined in the warranty.
  • PLUS door fitting
  • PLUS door finishing
  • PLUS refitting of any hardware
  • Up to the maximum contribution of $750 + GST.

Warranty Plus contributes up to $750 + GST towards refitting and rehanging costs. If you wish to activate this option, please specify ‘Warranty Plus’ on your order.

All problems relating to the door that Parkwood supplied would be fixed by Parkwood. Please note that NO Parkwood warranty is effective if our ‘Guarantee of Quality’ is not followed and met. (All doors have this attached to the edge).

HARDWARE WARRANTY

All Parkwood hardware has a minimum of one year warranty however most hardware warranties are supplier dependent. View our major supplier warranties by clicking on the links below.

Please note: Hardware warranty covers parts only and no labour costs associated.

BPIR - Building Products Information Requirements

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