Skip to main content

Frequently Asked Questions

Can I specify the size of glass on a Duramax Door?

No, as the vision panels are made with special cassettes the size is not adjustable.

Can I choose where the glass is located on a Duramax Door?

Yes, if it is within the tolerances of the door i.e. not too close to the edge or too close to another vision panel or lock.

How thick is the glass in the Duramax Double Glazed Doors?

23mm tempered double glazing (6mm / 11mm air / 6mm).

What are the main components in a Duramax Door?

Fibreglass, LVL, Rigid Polyurethane Foam, Composite resin.

My frame is not square - can I still use a Duramax Door?

Yes, Duramax can be planed just like a timber door so if your frame is out of square you can take off a small amount from the required edge of the door.

How can you tell which side the lock block is on a Duramax Door?

There should be a sticker indicating the side of the lock block on the bottom of the door. If this is missing for some reason tap along on the door and you will be able to hear the difference and locate the lock block.

How do you drill for a lock and hinges on a Duramax Door?

It’s just like a timber door, Click here to watch a video.

I just brought a Duramax Door. How much can I trim off it?

General rule of thumb is 10mm off every edge can be taken off, but some designs are unable to be trimmed.

Do Duramax Doors require to be primed before painting?

Yes, it is best to use a primer that has ‘fibreglass’ included in the suitable surfaces, as it helps with the longevity of the finish. Dulux Precision Maximum Strength Adhesion Primer or Resene Quick Dry Primer Undercoat are recommended. Please note prepping the door before priming is an essential step.

How do I paint a Duramax Door?

Click here to view painting instructions for a Duramax door.

How do I paint a Timber Door?

Ensure to door is clean and dust free, lightly sand if necessary. Prime the door with an oil-based primer to prevent tannins from the wood seeping through into the paint, allow to dry. We recommend Resene Wood Primer. Two coats should be applied on dark timber and timber with high amounts of tannins Apply at least two coats of exterior grade paint, leaving to fully dry between coats. We recommend using a satin or semi-gloss finish on your door. Always follow the instructions provided by the manufacturer of the paint.

Can you paint Duramax Doors at Parkwood? Or do we have to paint it ourselves?

Yes, Parkwood can pre paint your chosen door. It’s best if we also machine it for hardware to avoid scratching the door further down the line. Provide the brand, colour, and if possible the colour code/number (Please allow an extra 2 weeks lead time if we are painting).

How do I stain a Duramax Door?

First you need to ensure your Duramax door has a woodgrain finish (not smooth). Using a brush or rag, apply two coats of Resene Colourwood Pigmented stain to all surfaces of the door. Leave for recommended time and wipe off excess. Allow to dry then repeat. Apply three coats of Wattyl Estapol Exterior Clear (or suitable alternative) sanding lightly between coats. Click here to see in depth instructions.

What stain do you recommend for your Timber Doors?

We recommend using Sikkens HLS as the base coat and two coats of Sikkens Filter 7.

What are the standard powder-coat colours for Aluminium Doors?

Click here to view our standard powder-coat colours, these colours are included in the price of the door, other colours occur an additional charge.

Can I choose the size of glass on an Aluminium Door?

In most cases the size of glass changes with the size of the doors as the rails and stiles are a set size resulting in not being able to choose the glass size. The only exceptions are the CFLs with vision panels and the Thermtek TGV with vision panels; these doors you can request certain sized vision panels.

What is the max thickness an Aluminium Door can be supplied?

50mm but only on Thermtek FL range of doors – everything else it is 41mm.

Can I have an Aluminium Door wet sprayed?

Parkwood do not offer wet spraying of aluminium doors, but we can supply the door in a mill finish to be wet sprayed elsewhere.

Can I replace my old Timber Door with an Aluminium Door?

Yes, providing the following conditions; If the frame is timber, it needs to be square (you can’t alter the shape of an aluminium door). If the frame isn’t square, then a Duramax door (which can be trimmed) would be ideal. If you are using standard 100x75mm hinges you can purchase hinge packers off us. If the frame is aluminium you should be able to re use the hinges.

What interior moulds do Parkwood offer?

Traditional, Pioneer, Victorian, Villa, Bungalow, Square Shouldered and Interior Architectural Range.

Do you make interior hollow core doors?

No, all are interior doors are made of solid timber (please note that paint quality doors contain customwood and stain quality doors may have veneer flat panels).

Do you make pre-hung Interior Doors?

No, we only supply the door panel.

Can I return a door to Parkwood?

Parkwood does not accept returns of doors due to the fact that they are made to order.

Can I buy direct off Parkwood?

As we are the manufacturer we do not sell direct to the general public, we work through a network of resellers. You can purchase through any merchant, i.e. Mitre 10, Bunnings, ITM, Placemakers and Carters, or Click here for local resellers in your area.

If I supply the timber, can you make the door?

No, we only use our 4 selected timbers: Cedar, Pine, Vulcan and American White Ash.

Do Parkwood offer a measure and quote service?

No, we just manufacture the doors.

How long is your warranty period for Aluminium, Timber, Duramax, and Commercial Doors?

Aluminium = 10 years, timber = 5 years, Duramax = 10 years, and Commercial doors = 10 years

Do you offer sandwich panels? If so, what thickness is available?

Yes, we offer flat poly core sandwich panels at 22mm thick.

Can I get barn door tracks from Parkwood as well as the door?

Yes, Parkwood has 4 options of tracks, and available up to 6m long (with a joiner in the middle).

What is the minimum and maximum door sizes I can have?

The maximum and minimum door size is dependant on the door style you are after, you can also find this information on the individual door products page.  You can also make use of the filters to help you find what you require.