Frequently Asked Questions

You can specify the glass size but an additional cost occurs.

Yes, if it is within the tolerances of the door i.e. not too close to the edge or too close to another vision panel or lock.

23mm tempered double glazing (6mm / 11mm air / 6mm).

Fibreglass, Fibreglass Pultrusion, LVL, Rigid Polyurethane Foam, Composite Resin.

Yes, Duramax can be planed just like a timber door so if your frame is out of square you can take off a small amount from the required edge of the door.

There should be a sticker indicating the side of the lock block on the bottom of the door. If this is missing for some reason tap along on the door and you will be able to hear the difference and locate the lock block.

We recommend you get Parkwood to drill for the lock, if that is not possible you can find instructions here. Hinges can be rebated just like a timber door.

Standard size doors 1980 x 810 or 860mm can be trimmed up to 15mm off every edge.  Custom sizes should not be trimmed.

Click here to view our standard powder-coat colours, these colours are included in the price of the door, other colours occur an additional charge.

It depends on the door style; if the door is made with extrusions the size of glass changes with the size of the doors as the rails and stiles are a set size resulting in not being able to choose the glass size. If the door has skins with vision panels then you can request certain sized vision panels.

50mm but only on Thermtek FL range of doors – everything else it is 41mm.

Parkwood do not offer wet spraying of aluminium doors, but can supply the product prepped with a white primer coat layer ready for painting by others.

Yes, providing the following conditions; If the frame is timber, it needs to be square (you can’t alter the shape of an aluminium door). If the frame isn’t square, then a Duramax door (which can be trimmed) would be ideal. If you are using standard 100x75mm hinges you can purchase hinge packers off us. If the frame is aluminium you should be able to re use the hinges.

We recommend a Thermtek door or a Strata TGV for high wind areas.

Villa, Bungalow, Square Shouldered, Grooved and Textured options.

No, all are interior doors are made of solid timber (please note that paint quality doors contain MDF board (Medium-Density Fibreboard) and stain quality doors may have veneer flat panels).

No, we only supply the door panel.

Yes, it is best to use a primer that has ‘fibreglass’ included in the suitable surfaces, as it helps with the longevity of the finish. Dulux Precision Maximum Strength Adhesion Primer or Resene Quick Dry Primer Undercoat are recommended. Please note prepping the door before priming is an essential step.

Click here to view painting instructions for a Duramax door.

Yes, Parkwood can pre paint your chosen door. It’s best if we also machine it for hardware to avoid scratching the door further down the line. Provide the brand, colour, and if possible the colour code/number (Please allow an extra 4 weeks lead time if we are painting).

Ensure to door is clean and dust free, lightly sand if necessary. Prime the door with an oil-based primer to prevent tannins from the wood seeping through into the paint, allow to dry. We recommend Resene Wood Primer. Two coats should be applied on dark timber and timber with high amounts of tannins Apply at least two coats of exterior grade paint, leaving to fully dry between coats. We recommend using a satin or semi-gloss finish on your door. Always follow the instructions provided by the manufacturer of the paint.

We recommend using Sikkens HLS as the base coat and two coats of Sikkens Filter 7.

Parkwood does not accept returns of doors due to the fact that they are made to order.

As we are the manufacturer we do not sell direct to the general public, we work through a network of resellers. You can purchase through any merchant, i.e. Mitre 10, Bunnings, ITM, Placemakers and Carters, or Click here for local resellers in your area.

No, we only use our selected timbers, these can be viewed here.

No, we just manufacture the doors.

Aluminium = 10 years, timber = 5 years, Duramax = 10 years, and Commercial doors = 10 years

Yes, we offer flat poly core sandwich panels with or without grooves at 22mm, 24mm and 28mm thick.

Yes, Parkwood has track options, and available up to 6m long (with a joiner in the middle).

The maximum and minimum door size is dependant on the door style you are after, you can also find this information on the individual door products page.  You can also make use of the filters to help you find what you require.

(Overall pair width – 25) / 2 = Door width  or  Door width x 2 + 25 = Overall pair width.

Example: 1745mm-25mm = 17 20/2 = 860mm door width.
or
Example: 860mmx2 = 1720mm+25mm = 1745 overall pair width.

All Parkwood rebates are Aluminium:

• Aluminium door rebates are powder coated to match the door.
• Duramax and paint quality timber door rebates are primed ready for painting.
• Stain quality timber door rebates are powder coated black.